CX Insight

Unlock Your Customer Insights with AI Driven Accuracy


Gain Real-Time AI Customer Insights with CX Insight

In today’s fast-paced market, understanding your customers is crucial.

Did you know that businesses leveraging real-time AI customer insights experience up to a 90% increase in customer satisfaction? Don’t get left behind.

With CX Insight, transform your data into actionable intelligence and stay ahead of the competition.

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What is CX Insight?

CX Insight is a cutting-edge solution designed to analyse both structured and unstructured data, providing you with unique, in-depth customer insights.

This powerful tool integrates diverse data sources and employs advanced GenAI analytics to deliver real-time Q&A interactions and insights tailored to your business needs.

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Custom Insights Queries

Gain the freedom to ask questions based on connected customer data repositories.

Intuitive 'ChatGPT' User Interface

Engage with your data effortlessly through a user-friendly chat interface.

Comprehensive Analysis

Benefit from insights and detailed analyses limited only by the data available.

Business Outcomes with CX Insight

By seamlessly integrating structured and unstructured data, CX Insight utilises advanced GenAI analytics to offer a dynamic Q&A interface.

This enables users to delve into real-time insights about their customers, moving beyond static dashboards to address specific business challenges as they arise.

Enhanced Customer Understanding

Gain a deeper understanding of your customers’ needs and preferences, allowing for more personalised and effective marketing strategies.

Competitive Advantage

Stay ahead of competitors by leveraging the latest AI technology to understand market trends and customer preferences. Use these insights to innovate and offer superior products and services.

Increased Customer Satisfaction

Elevate your customer service and satisfaction levels by addressing issues proactively. Identify pain points and opportunities for improvement in real-time.

Informed Decision-Making

Make strategic decisions based on real-time, data-driven insights. Whether you’re launching a new product or addressing customer service issues, CX Insight provides the information you need to make confident decisions.

Revenue Growth

Drive revenue growth by identifying upsell and cross-sell opportunities. Understand what your customers need and tailor your offerings to meet those needs, resulting in increased sales.

Reduced Churn

Identify at-risk customers early and implement targeted retention strategies. Use insights to understand why customers might leave and address those issues before they become critical.

Why Choose CX Insight?

CX Insight stands out as a tactical customer insight tool, leveraging readily available internal datasets.

It moves beyond traditional static dashboards, offering dynamic, executive-level real-time insights that are crucial for informed decision-making.

The solution is built using robust technologies such as Python, SQL, AWS, and OpenSearch, ensuring reliability and scalability.

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Get Started with CX Insight

Don’t miss out on the opportunity to revolutionise your customer insights.

Request a demo today and see how CX Insight can transform your business.

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